Privacy Policy
PRIVACY POLICY
1. INTRODUCTION
At Directoro, we are committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, and share your personal information when you use our e-commerce platform dedicated to wholesale product sales. This policy applies to all users, regardless of their geographic location.
2. DATA PROCESSING DETAILS
We collect personal information from our users when they register on our site, place an order, subscribe to our newsletter, or fill out a form. This information may include your name, email address, postal address, and other relevant information to provide our services. However, you have the option to visit our site anonymously.
The information we collect is used for the following purposes:
- Personalize your experience: It helps us respond better to your individual needs.
- Improve our website: We use your feedback and information to continuously improve our offerings.
- Enhance customer service: Your information allows us to respond more effectively to your support requests and needs.
- Process transactions: Your personal information will not be sold, exchanged, transferred, or given to any other company without your consent, except when necessary to fulfill the express purpose of delivering the purchased product or service requested.
- Administer contests, promotions, surveys, or other site features.
- Send periodic emails: The email address you provide for order processing may be used to send you information and updates related to your order, as well as occasional company news, updates, information about related products or services, etc.
Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3. DISCLOSURE OR SHARING OF PERSONAL INFORMATION
We do not sell, trade, or transfer your personally identifiable information to third parties, except to trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may disclose your information when we believe it is necessary to comply with the law, enforce our policies, or protect our rights, property, or safety, or those of others.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
4. RETENTION
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Once it is no longer necessary to retain your information, we will securely delete it.
5. COOKIES
We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow). These cookies enable our systems to recognize your browser and capture and remember certain information, such as items in your shopping cart and your preferences for future visits. We also use cookies to track advertisements and to understand and save your preferences.
6. YOUR RIGHTS
Depending on your place of residence, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, you can contact us through the means provided in the "How to Contact Us" section.
7. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
Due to the global nature of our services, your personal information may be transferred to, and processed in, countries outside your country of residence, including those that may not provide the same level of data protection as your home country. We ensure that all international transfers comply with applicable laws and that your information is adequately protected.
8. MINORS
Our platform is not directed to minors, and we do not intentionally collect information from individuals under the age of 18. If we discover that we have collected personal data from a minor without proper consent, we will delete such information as soon as possible.
9. SECURITY MEASURES
We implement various security measures to protect your personal information. When you place an order or access your personal information, we offer the use of a secure server. All sensitive information you provide is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway database. It is only accessible to those authorized with special access rights, who are required to keep the information confidential.
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to include or offer third-party products or services on our website occasionally. These third-party sites have separate and independent privacy policies. Therefore, we assume no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.
This Privacy Policy applies solely to information collected through our website and not to information collected offline.
11. HOW TO CONTACT US
By using our site, you agree to our privacy policy. If you have any questions or concerns, you can contact us via email at [insert email] or through other contact means provided on our platform.
12. LANGUAGE
This Privacy Policy may be available in multiple languages. In case of discrepancies between versions in different languages, the English version will prevail.